Help centre
How can we help?
Step-by-step guides and answers for everyday Yenlio — the register, child journeys, invoicing and more.
Browse by topic
Getting started & your account
Signing in, two-factor security, PINs and password resets.
5 guidesThe daily register
Check children in and out, mark absences, and run attendance reports.
5 guidesChildren & EYFS journeys
Add children, record observations, and manage each child’s learning journey.
5 guidesAssessments & activities
Progress checks, the assessment composer, and AI activity ideas.
4 guidesCare logs
Nappies, sleep, meals, cream and temperature — the daily care record.
2 guidesMedication
Consent, recording doses, handovers and standing consents.
3 guidesAccidents & incidents
Log accidents with a body map, get parent signatures, and tailor the form.
4 guidesSafeguarding
Raise and manage safeguarding concerns confidentially.
2 guidesContracts, consent & funding
Childcare contracts, consent forms, funded hours and SEND plans.
5 guidesMessaging & newsfeed
Post to the newsfeed, message parents, and send broadcasts.
4 guidesFinance & invoicing
Generate invoices and connect QuickBooks and GoCardless.
4 guidesDocuments & Ofsted readiness
Your document register, policy generation and inspection bundles.
5 guidesStaff & settings
Invite staff, set roles, and manage your nursery settings.
5 guidesFor parents
Using the parent portal — journeys, invoices, consent and more.
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